Annual Comprehensive Maintenance and Support Contract Package
A valid Annual Comprehensive Maintenance and Support Contract is essential to ensuring that your CEMView application software is always up-to-date with the latest features and that your support questions are promptly answered.
With a Comprehensive Maintenance and Support Contract, our expert technicians will conduct two (2) detailed Maintenance Inspections per contract period to verify that your CEMView application and computer are running at peak performance.
A valid annual support and software maintenance contract ensures that your application software is always up-to-date with the latest features and that your support questions are promptly answered.
In many cases, if you cannot find the answers using the integrated ‘help’ features in our applications, your question can be quickly and easily answered. Using the industry’s leading remote support security architecture and technology, we are able to remotely diagnose and correct on-line, practically all non-hardware related issues that you may encounter. We provide support options to update and upgrade the applications as your regulatory requirements or needs evolve. We are ready and able to support our products and we provide comprehensive coverage support plans tailored to your specific needs.